Our Food Manifesto

Craft Food with Care – We start with a passion for creating great food

Nourish with Each Bite – Our food is nutritious, and crafted using healthy cooking methods

Source Ingredients with Intention – We gather ingredients in a thoughtful, sustainable, and transparent manner

Share the Wonder of Our Farmers – Our responsible farmers are the real heroes. We celebrate them.

Shape a Food System for the Future – We will always innovate and be good stewards to the future of food

Ingredient Standards

Produce

shutterstock_271622087We craft our meals with as much local and organic produce – seasonality permitting.

Leafy Greens
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We choose organic ingredients for following vegetables like spinach, kale, parsley, cilantro and many spices as many delicate leafy greens are susceptible to pesticide absorption.

Proteins

shutterstock_197831657With beef, pork, chicken, fish and other meats we choose only antibiotic and hormone free selections. Many of our proteins are grass-fed, pasture-raised and wild-caught selections. Animals that roam in pastures and consume an herbivore’s diet live natural lives and produce the best food products. These animals bypass the harmful conditions of factory farming such as:

 

• Regular (non-medical) use of antibiotics

• Bovine Growth Hormone supplementation and synthetic steroids

• Infections and pathogenic exposure from factory farms

• Harmful additives from unnatural diets

• Unnatural stress levels due to unsuitable living conditions

Pantry Goods
shutterstock_390731464We make as many local selections for dry ingredients as possible. We seek out products that are produced locally and not compromised by food additives or processing.
Banned Ingredients
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Although we avoid most harmful food additives and toxins by serving whole and organic foods, it’s important we list the substances you will never find in our products.  

We reserve the right to modify this list of substances as we see fit.

 

• Genetically Modified Organisms (GMOs)

• Artificial colors, Artificial flavors

• Aspartame

• Arsenic

• Brominated vegetable oil

• Recombinant Bovine Growth Hormone (rBGH, rBST)

• Monosodium Glutamate

• Sucralose

• Saccharin

• Bleached/Processed sugar

• High fructose corn syrup

• Bleached flour

• Hydrogenated oils (trans fats)

Other Standards
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Grains: Many of our meals are crafted with whole grains with less glycemic response than refined and processed grains.

Sugar: Sugar gets used sparingly in our products.  Our food is selectively sweetened using only natural sweeteners like Stevia and natural sugars.

Sodium:  Because we source fresh ingredients, our products are absent of  the sodium inherent in many processed foods.  We salt our foods selectively.  You may feel the need to add salt before serving.

Service Details

• Do I have to “sign up” or subscribe to order?
No. There is currently no obligation or subscription for our service. You must create an account and fulfill the $49.00 order minimum to place an order.

• When is the order deadline?
Each Thursday at 10am.

• Can I cancel my order once I’ve placed it?
Your order can be cancelled up until the order deadline, which is Thursday at 10am. After which your order is already being fulfilled and cannot be cancelled.

• When will I get my delivery?
Deliveries occur Sunday between 4:30pm-8:30pm. You will receive an email Sunday morning notifying you of the 1-hour window of your delivery.

• Do I have to be home for delivery?
We strongly encourage you to be home for the delivery. Meals are fresh and arrive chilled and must be transferred to your refrigerator immediately. If you won’t be home, you must leave a cooler with a frozen ice pack inside. The Foodery is not responsible for stolen, spoiled or damaged meal bundles.

• How do I pay for the service?
We currently only accept online Credit Cards payments. Enter and save your credit card information into your account settings or during the check out process. You pay in our online checkout process.

• Can I buy The Foodery meals as a gift?
We offer gift cards if you’d like gift the service to friend. They will receive an e-gift card letting them know how to redeem their gift.

• How do I contact customer service?
Email: info@fooderyboston.com anytime or call 617-207-4080.

• I forgot my password, how do I reset my password?
Click on “forgot my password” and you will go through a process to create a new password.

 

• How many people does each meal feed?
Our meals come in two different adult serving sizes, 2 servings and 4 servings. Please see each meal detail for the serving sized offered.

• Do I have to cook the meals?
No. Our meals are fully prepared and arrive chilled. You just have to heat them up (if required) and enjoy them.

• How do I heat the meals up?
Most meals need to be heated up. Heating instructions for the microwave or oven (if applicable) can be found on the meal label on the top of each meal container.

• Where is the food made?
Our commercial kitchen facility is located at 342 Pearl Street Malden, MA 02148

• How long do the meals last after I receive them?
Each product has a label showing a “good through” date. Most meals are good for 4 days from their delivery date.

• Do the meals contain allergens?
Some meals contain allergens. Allergens like nuts are often times placed in a separate sealed cup from the rest of the meal. Allergens are disclosed in the meal descriptions. All meals are prepared in our kitchen where nuts are present and residual cross contamination could be possible.

• Are the meals calorie controlled?
All meals are between approximately 500-700 calories. At this time, detailed nutritional information is not available for our products. Ingredients and allergens are disclosed. Detailed nutritional information will be provided for all products in the future.

 

• What is actually going to show up for my delivery?
You will receive a large brown bag with handles with your purchased, fully prepared, chilled meals inside. The exact size of the bag will vary depending on the size of your order. Typically, the bag is the size of 2-3 shoe boxes. The meals must be transferred to your refrigerator immediately.

• How often do you deliver?
We deliver on Sunday evenings between 4:30pm-8:30pm. You will receive an email and text message notifying you of your 1-hour delivery window.

• Do you deliver to my zip code?
Please use our delivery checker to see if we deliver to your zip code. If we don’t today, please check back in the future as we continuously try to expand our delivery areas or sign up for our newsletter to be notified of delivery area expansions.

• When will I receive my delivery?
Sunday evenings between 4:30pm-8:30pm. You will receive an email on Sunday morning providing you a 1-hour window for your delivery (for example 6:30pm – 7:30pm).

• What happens to my order if I am not home to receive delivery?
We will attempt to call you to notify you we are at your door. If you are not there, we will leave your meals at your doorstep. It is important to always leave a cooler with ice pack if you will not be home for delivery.

• Do I have to be home for delivery?
We strongly encourage you to be home for the delivery. Meals are fresh and arrive chilled and must be transferred to your refrigerator immediately. If you won’t be home, you must leave a cooler with a frozen ice pack inside. The Foodery is not responsible for stolen, spoiled or damaged meal bundles.